Return & Refund Policy
Last Updated: June 2026
At Giftify Hub, customer satisfaction is important to us. If you receive an item that is damaged, defective, or incorrect, please contact us within 30 days of delivery.
To request a replacement or refund, please provide:
- Your order number
- A description of the issue
- Clear photos showing the problem
If your claim is approved, we will provide a replacement, store credit, or refund at our discretion.
We do not accept returns or exchanges for:
- Change of mind
- Incorrect size selected by the customer
- Incorrect shipping information provided by the customer
- Normal wear and tear
Refunds, when approved, will be issued to the original payment method. Processing times may vary depending on your payment provider.
Giftify Hub reserves the right to refuse claims that do not meet the requirements of this policy.
For assistance, please contact us through our Contact Us page.
This version looks like a standard ecommerce store policy and does not disclose how products are manufactured or fulfilled.